Corent
Contact
Corent is the orchestration layer for AI: one API that routes every request to the best model and reroutes around failures. It is built by a small team, and the same people answer the email.
The main line. Anything about the API, your account, a charge you do not recognise, a job that failed, rate limits, or volume pricing. Include the request id from the response if you have one: it lets us find the exact routing decision and receipt.
Vulnerability reports and anything with a security impact. These jump the queue. Please do not file security issues through support.
Data access, deletion and other privacy requests, and questions about the DPA.
Partnerships, press, and anything that is not support.
What to expect
We aim to answer within one business day. Security reports are looked at the day they arrive. We do not run a phone line or a live chat widget, because neither would be honest at our size: email reaches a person who can actually read your logs.
Before you write in
Two things answer most questions faster than we can. The status page shows live health for every tier, straight from the API's own monitoring. Your receipts (GET /v1/requests, or the usage history in the dashboard) show the exact charge, the tier, and whether the router had to reroute. If something looks wrong on a specific job, send us its request id and we can tell you exactly what happened.